ReferIndia News 76% of Indian consumers prefer phone calls over digital channels; spam remains a concern, shows new report

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76% of Indian consumers prefer phone calls over digital channels; spam remains a concern, shows new report

Published on: July 7, 2026, 11:03 p.m. | Source: Livemint

Voice calls continue to rank ahead of email, SMS and chat as the most trusted business communication channel, according to the report.

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