ReferIndia News Meta launches business agent AI to automate customer service, sales and business operations

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Meta launches business agent AI to automate customer service, sales and business operations

Published on: June 10, 2026, 11:07 a.m. | Source: The Economic Times

Meta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and other operational tasks. The launch signals Metas growing ambitions in enterprise AI and highlights the rise of agentic AI, where intelligent systems move beyond chatbots to manage workflows, customer relationships and business operations autonomously.

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