RBI governor Sanjay Malhotra urges banks to use tech and trim costs in easing cycle
Published on: Dec. 9, 2025, 11:29 p.m. | Source: The Economic Times
RBI Governor Sanjay Malhotra met bank chief executives, emphasizing that rate cuts and technology adoption should lower costs and boost efficiency for sustainable growth and financial inclusion. He also urged banks to enhance digital fraud safeguards and improve customer service by reducing grievances and strengthening internal systems.
